Shipping Policy
Thank you for shopping with us! We strive to process and deliver your order as quickly as possible. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after your purchase is confirmed.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Our standard shipping time is:
- Estimated Delivery: 7–12 business days after dispatch.
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase. We may also offer free shipping promotions from time to time.
Tracking Your Order
If tracking is available for your order, you will receive a tracking number via email once your package has been dispatched. Please allow up to 48 hours for tracking information to update.
Delays
While we do our best to meet our estimated delivery times, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding if this occurs.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible, and we will do our best to assist before your order is dispatched.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're happy to help and will respond as soon as possible.